Privacy Policy

At Débarrassage Junk Away, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This privacy policy explains how we collect, use, store, and protect your personal data, in compliance with Quebec's Bill 25 concerning the protection of personal information in the private sector.

1. Collection of Personal Information

We only collect the personal information necessary to provide our services, respond to your inquiries effectively, and fulfill our legal obligations. This information may include, but is not limited to: 

- Name 

- Email address 

- Phone number 

- Postal address 

- Information related to the service request (e.g., type of items to be removed) 

2. Use of Personal Information

The personal information collected is used to: 

- Respond to your service requests 

- Provide quotes or estimates 

- Organize and schedule junk removal services 

- Communicate with you regarding the status of your request or service 

- Comply with our legal and regulatory obligations 

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your information with partners or service providers in the following cases: 

- To provide the requested services 

- If necessary to comply with the law 

- With our service providers (e.g., online payment services, carriers, etc.) who also adhere to privacy protection standards 

We ensure that these third parties maintain strict standards for protecting personal information. 

4. Protection of Personal Information

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or accidental disclosure. These measures include physical, technical, and administrative controls. 

5. Access and Correction of Your Personal Information

In accordance with Bill 25, you have the right to access the personal information we hold about you. If you wish to review, correct, or request its deletion, you can contact us at the following address: 

Débarrassage Junk Away 

contact@junkawaymontreal.com 

(514) 375-9427 

6. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable legal or contractual requirements. 

7. Consent

By submitting your personal information through our website or by any other means, you consent to the collection, use, and sharing of your information as described in this privacy policy. You may withdraw your consent at any time by contacting us, subject to legal exceptions.

8. Changes to This Privacy Policy

We reserve the right to modify this privacy policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page and will take effect immediately upon publication. 

9. Contact

If you have any questions about this privacy policy or wish to exercise your rights under Bill 25, please do not hesitate to contact us.